- Registration of the settlement is carried out after presentation by the Guest of a civil passport or other identity document and making a 100% payment for the entire period of stay in the SunRay Group.
- Check-in time (settlement) - 14:00, check-out time (estimated time) - 12:00 local time.
- Cancellation of reservation without payment - per day from the declared date.
- Payment for the stay is carried out according to the current tariffs for the duration of the stay in the hotel, for the entire stated period.
- Staying with children under the age of 10 years with parents is not paid extra. Staying children over 10 years old is paid at the full rate.
- Early check-in and late check-out are paid additionally at the rate of 50% of the cost.
- Exclusively by prior arrangement and with availability of the hotel, the guest can extend his stay.
- The changes in the agreed date and time of departure must be reported to the reception of the hotel, not later than 24 hours before the estimated time.
- In case of early departure or in case of no-show, the refund of money is provided, provided that the guest informs about his decision at the reception of the hotel not later than 48 hours.
- In the interests of our own security, we recommend that you do not invite unfamiliar people to your cottage.
- Your guests who do not live in the hotel must register after 23:00 and pay for their stay or leave the territory of the SunRay Group.
- Please carefully treat the property of the complex. In case of willful / unintentional damage / loss of the property of the complex, payment is charged according to the approved price list.
- Please keep valuables in the cottage safe.
- Please respectfully treat other guests, do not allow noise on the terraces of the cottages after 23:00.
- Smoking in cottages is prohibited.
- It is necessary to observe the rules of fire safety (do not leave the fire in the cottages unattended). It is forbidden to store flammable and explosive substances.
- Leaving the cottage, in order to prevent damage to property, meaningless electricity costs, for personal safety, please close the water taps, close the terrace, pull out a light card from the energy pocket, make sure that your key does not stay in the cottage.
- On the day of departure, for arranging your departure and final settlement for the services provided, please contact the hotel reception 30 minutes before the check-in time.
- The animals are allowed in the hotel only by prior arrangement with the complex administration.
- In the summer, the use of the beach until 9:00 and after 19:00 is strictly prohibited.
- Use of the indoor swimming pool in the SPA zone is allowed from 09:00 and until 21:00 (for residents), until 19:00 (for guests not living in the complex).
- Free private parking is possible on site. Administration is not responsible for valuables guests left in the car.
- After the departure, the use of the SPA-complex services until 14:00 - is free, after 14:00 - according to the price.
24, Dachnaya street,
Hotel - 24/7
Restaurant - 24/7
SPA - 9:00 - 19:00